Trust, integrity and honesty is everything to us. As such, we're committed to safeguarding your privacy, whether you're a learner driver, driving instructor or merely a passing visitor on our website.
Before we get started, let's get something important out of the way. We do not rent or trade email lists with other companies for marketing purposes. But to reassure you further, this policy explains how, when and why we collect and use personal information about you, plus how we keep such data secure.
Please read everything really carefully to understand our views and practices concerning your personal data and how we treat it.
Ultimately, by visiting www.thedrivehive.com you are accepting and consenting to everything described within this policy, so if you have any queries about how we use your information, please contact our data protection officer at this email address:
Now, one final thing before you dive in. Note that any references to ‘we’, ‘our’ and ‘us’ within this policy are to The Drive Hive.
The information we collect
This policy applies to information you give us through our website or by corresponding with us, plus information collected by us as you visit and interact with our website.
The data you provide may include:
- Your name
- Your email address
- Your contact details
The data we collect about you may include, but is not limited to:
- Your IP address
- Information about your browser and operating system
- Information about your visit. This may include (but is not limited to) pages looked at, visit duration, errors encountered and interaction with our pages.
How we use your information
Any personal information we collect from this website is used in accordance with the General Data Protection Regulation (EU) 2016/679 and other applicable laws.
The information you provide allows us to do the following:
- Respond to any enquiries you might make.
- Provide you with the information, products and services that you request.
- Notify you about changes to our services.
- Keep our website safe and secure.
- Improve our website and personalise it for you and your computer.
- Provide an efficient service, since certain functions such as hosting, storage and disaster recovery are provided by third parties.
- Provide interactive features.
- Measure the effectiveness of our advertising.
It is our policy to ensure that your personal data is not made accessible to unauthorised individuals. We have taken reasonable steps to protect both the digital and physical storage of data.
We strive to protect your personal information, but we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Also, please note that your data may be kept if it is required for legal or accounting reasons.
Disclosure of your information
Analytics and search engines that assist us in the improvement and optimisation of our website may collect data about your IP address and your computer set-up.
How long do we keep your data?
We will not retain your personal information for longer than is necessary.
However, we may retain some of your information for a limited period of time as required, even after it is no longer needed to provide services to you.
That will happen if it's legally required, or if it's reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or to enforce our Terms.
Cookies are small pieces of information that are stored by your browser on your device's hard-drive. They are used to distinguish individual users, and help us improve our website.
Access to your personal information
If you would like to update, request access to or remove the data we have about you, please submit a request to our data protection officer at this email address:
If an access request is deemed by us to be unfounded or excessive we may charge a reasonable fee. If you request further copies of your data then we may charge for administrative fees.
If you wish to make a complaint about our use of your data, please contact our data protection officer at this email address:
Updates to this policy
This policy was last updated in April 2020. Any changes we make to this policy will be posted to this page.