The information on this page refers to your relationship with the The Drive Hive website.
Learners with questions about terms relating to driving lessons or intensives should initially look at the FAQs on our support page. Likewise, any driving instructors who want information about terms of service relating to working on our platform should read our instructor FAQs.
Anyone still needing help should send an email to:
This website (the “Site”) is owned and operated by The Drive Hive d/b/a www.thedrivehive.com (the “COMPANY,” “we” or “us”).
Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Site from time to time. If that happens, we will post the revised Terms of Service on this website.
By continuing to use the Site after we've posted any changes, you accept the modified Terms of Service.
Intellectual property rights
Our limited license to you
This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors. They're protected by copyright, trademark and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights, or in a way that has not been authorised by us.
More specifically, unless you've been explicitly authorised in these Terms of Service or by the owner of the Site, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit or distribute any material from the Site in any manner or medium (including by email or other electronic means).
You may, however, from time to time, download and/or print individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your license to us
By posting or submitting any material (including, without limitation, blog comments, Facebook posts, photos and videos) to us via the Site, internet groups, social media venues or to any of our staff via email, text or otherwise, you are representing:
(i) that you are the owner of the material, or you're making the post or submission with the express consent of the owner of the material;
(ii) that you are seventeen years of age or older.
In addition, when you submit, email, text or post any material, you are granting us (and anyone authorised by us) a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute and/or publicly perform or display such material. That's in whole or in part, in any manner or medium known now or hereafter, for any purpose.
The foregoing grant shall include the right to exploit any proprietary rights in such posts or submissions, including (but not limited to) rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction.
Also, in connection with the exercise of such rights, you grant us (and anyone authorised by us) the right to identify you as the author of any of your posts or submissions by name, email address or screen name as we deem appropriate.
You acknowledge that the COMPANY has the right (but not the obligation) to use and display any posts or contributions of any kind. Also, the COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.
Limitations on linking and framing
You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site.
However, you may not (without our prior written permission) frame or inline link any of the content of the Site, or incorporate into another website or other service, any of our material, content or intellectual property.
Throughout the Site, we may provide links and pointers to third party websites. They don't imply an endorsement or sponsorship of these sites, nor information, products or services offered on or through them.
In addition, neither we nor any of our affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site, or on websites linked to by us on the Site.
If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors and not the COMPANY. Neither the COMPANY nor any third-party provider of information guarantees the accuracy, completeness or usefulness of any content.
Furthermore, the COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the sites by anyone other than an authorised person from the COMPANY acting in his/her official capacity.
The information, products and services offered on or through the Site and by the COMPANY and any third-party sites are provided “as is” and without warranties of any kind (either express or implied).
To the fullest extent permissible pursuant to applicable law, we disclaim all warranties (either express or implied) including (but not limited to) implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Site or any of its functions will be uninterrupted or error-free, that defects will be corrected or that any part of this site (including any bulletin boards or the servers that make it available) are free of viruses or other harmful components.
We do not warrant or make any representations regarding the use (or the results of the use) of the Site. Nor do we for materials on either the Site or any third-party sites in terms of their correctness, accuracy, timeliness, reliability or suchlike.
You agree at all times to defend, indemnify and hold harmless the COMPANY, its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.
Certain sections of the Site may allow you to purchase different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services.
If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site and the information you give as part of the transaction (such as your credit card number and contact information), may be collected by both the merchant and us.
Please note that a merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or any use of such products or services.
For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, you'll need to visit that merchant’s website and click on its relevant links, or else contact the merchant directly.
You release us and our affiliates from any damages that you incur and agree not to assert any claims against us or them arising from your purchase, or from the use of any products or services made available by third parties through the Site.
Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and the third party.
You agree that the COMPANY shall not be responsible or liable for any loss, damage or any other incurred issue as the result of such dealings.
You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only.
You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service.
You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so.
When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.
Your purchase is for personal use only. Sharing of purchases is not permitted and will be considered an unauthorised infringing use of our copyrighted material which may subject violators to liability.
If payment for a lesson or course is declined, our system might automatically disable access to any of our premium materials and/or pause certain services.
We understand that cards are usually declined because when they expired. We want to help restore any lost access to materials and/or restart any services, so we’ll make every attempt to contact you to help resolve this issue. Once the billing issue is resolved, we’ll restore access and restart all services.
This Site may host some sort of online community, such as a bulletin board, web log, chat room, other public posting area and email services, which give feedback to us and real-time interaction between users (as well as other features which allow users to communicate with others).
Responsibility for what is posted in any communities on the Site or sent via any email services on the Site lies with each user – you alone are responsible for the material you post or send.
We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:
- Restrict or inhibit any other user from using and enjoying the Site.
- Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.
- Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
- Gain unauthorised access to the Site or any account, computer system or network connected to this Site, via hacking, password mining or other illicit means.
- Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
- Use the Site to post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any national or international law.
- Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
- Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.
- Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
- Use the Site to advertise or solicit to anyone to buy or sell products or services or to make donations of any kind, without our express written approval.
- Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.
Any user failing to comply with the terms and conditions of this agreement may be expelled from and refused continued access to such communities in the future.
The COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Such communities are intended to serve as discussion centres for users and subscribers.
Information and content posted within these communities may be provided by the COMPANY staff, the COMPANY’s outside contributors, or by users not connected with the COMPANY, some of whom may employ anonymous user names.
The COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in any community by third parties, nor are we responsible for any errors or omissions in such content or hyperlinks embedded in any messages.
Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through any community. The opinions expressed in them are solely the opinions of the participants and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.
The COMPANY has no obligation whatsoever to monitor any of the content or postings in any communities on the Site. However, you acknowledge and agree that we have the absolute right to monitor them at our sole discretion.
In addition, we reserve the right to alter, edit, refuse to post or remove any content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.
If we include access to an online community as part of our service. We want every single member to add value to any group. Our goal is to make any community we run the most valuable community possible. Therefore, we reserve the right to remove anyone at any time. We rarely do this, but we want to let you know how seriously we take our such user behaviour.
To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, post code and country.
In addition, if you elect to sign up for a particular feature of the Site (such as a type of online community), you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address.
You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form.
If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
To use certain features of the Site, you may need a username and password, which you will receive through the Site’s registration process.
You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account.
You agree to notify us immediately of any unauthorised use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.
We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.
Limitation of liability
Under no circumstances (including but not limited to negligence) shall we, our subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Site.
That includes any messaging, blog comments, books, emails, products, services, third-party materials, products or services made available through the Site or by us in any way, even if we are advised beforehand of the possibility of such damages.
You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user.
If you are dissatisfied with the Site, any materials, products or services on the Site, or with any of the Site’s terms and conditions, your sole and exclusive remedy is to discontinue using the Site and the products, services and/or materials.
We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorised to access the part of the Site affected by such cancellation or termination.
The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.
Your purchase of a product or service may or may not qualify for any kind of refund. Each specific product, service, event or course will specify its own refund policy.
If you believe that materials hosted by the COMPANY infringe your copyright, you or your agent may send the COMPANY a notice requesting that the material be removed or access to it be blocked.
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, you should send the COMPANY a counter-notice.
The COMPANY’s copyright agent for notice of claims of copyright infringement or counter notices can be reached at:
This agreement shall be binding upon and inure to the benefit of the COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this agreement nor any rights hereunder may be assigned without the prior written consent of the COMPANY.
Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by the COMPANY to any affiliated entity or any of its wholly owned subsidiaries
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom and any dispute shall be subject to binding arbitration in the UK.
If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Although it is highly unlikely, this policy may be changed at any time at our discretion. If we should update this policy, we will post any updates to this page on our website.
If you have any questions or concerns regarding our policy, please direct them to: